Terms of service
Terms of Service
Overview
This website is operated by Hikayat Pty. Ltd.
Throughout the site, “we”, “us”, and “our” refer to Hikayat Pty. Ltd.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.
If you do not agree, please do not use our website or services.
Eligibility & Use
By using this site, you confirm that:
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You are at least 18 years old or have permission from a legal guardian
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You will use our products for lawful, personal purposes only
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You will not misuse, resell, or exploit our products or content
We reserve the right to refuse service to anyone, to the extent permitted by law.
Products & Information
We aim to present products accurately. However:
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Colours, appearance, and fit may vary by individual and device
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Results and experiences may vary between users
All product descriptions are provided in good faith and do not constitute guarantees of specific outcomes.
Orders & Payments
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Prices are displayed in the applicable currency based on your location
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Prices may change without notice
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We reserve the right to cancel or refuse orders due to suspected fraud, errors, or misuse
If payment has been taken for a cancelled order, a full refund will be issued.
Shipping & Delivery
Shipping times are estimates only and not guaranteed.
We are not responsible for delays caused by:
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Shipping carriers
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Customs clearance
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Events outside our control
Risk of loss passes to the customer once the order is handed to the carrier, except where consumer law requires otherwise.
Returns & Refunds
Returns are governed by our Returns & Refunds Policy, which forms part of these Terms.
Nothing in these Terms limits your statutory consumer rights under applicable laws, including:
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Australian Consumer Law (ACL)
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EU Consumer Rights Directive
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US state consumer protection laws
Consumer Rights (International)
Australia
Our goods come with guarantees that cannot be excluded under Australian Consumer Law.
European Union
EU customers are entitled to a 14-day cooling-off period for change-of-mind returns, in accordance with EU consumer law.
Return shipping costs may be the responsibility of the customer unless the product is faulty or incorrect.
United States
Consumer rights vary by state. Nothing in these Terms limits any rights you may have under applicable US law.
Use of Products & Disclaimer
Our products are intended for general consumer use only.
They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.
You agree to:
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Use products as instructed
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Not modify or misuse products
We are not responsible for damage, injury, or loss caused by misuse, modification, or improper handling.
Limitation of Liability
To the maximum extent permitted by law:
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We are not liable for indirect, incidental, or consequential damages
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We are not liable for loss of profits, data, or business interruption
Our total liability for any claim is limited to the amount paid for the product.
This does not exclude liability that cannot be excluded under applicable consumer laws.
Intellectual Property
All content on this site — including text, images, branding, designs, and logos — is owned by Bojo Sleepbuds.
You may not reproduce, distribute, or exploit any content without prior written permission.
User Content & Reviews
By submitting reviews or feedback, you grant us the right to use this content for marketing and promotional purposes.
We reserve the right to remove content at our discretion.
Privacy & Data Protection
Your personal data is handled in accordance with our Privacy Policy and applicable laws, including:
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GDPR (EU)
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CCPA/CPRA (California, USA)
Changes to These Terms
We may update these Terms at any time.
Changes will take effect once posted on this page.
Continued use of the website constitutes acceptance of the updated Terms.
Governing Law
Unless otherwise required by local consumer law, these Terms are governed by the laws of New South Wales, Australia.